- We are located and based in Bali, Indonesia.
* Length depending on location. Details at checkout.
- Many of our products are made to order, please allow up to 3 days for shipping.
- We primarily use Local post office to ship our orders. DHL. UPS and FEDEX
are available at your own cost. You must contact us at firstname.lastname@example.org for any special requests.
- Shipping rate is calculated by weight/size of the product and your location,
You will have this option while checking out.
- You will receive a tracking number as soon as your product has been shipped.
- We are not responsible for any items that are returned to us by mistake(wrong address).
- Once your order leaves draft8, it is out of our control for questions and concerns about shipping, please contact the carrier using your unique tracking number.
- draft8 will not be responsible for any customs fees.
When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These charges will typically be due once the shipped goods arrive at the country of destination
- draft8 will not be responsible for any items lost during shipping or customs tax, any claims should be filed with the respective carrier.
- Shipping fees are non-refundable.
Returns & Exchanges
- We do guaranteed to work with you until you are 100 % satisfied.
- Merchandise that has been used or altered will not be accepted for return
- Returns and exchanges will be accepted within 20 days of the delivery confirmation date.
- All returns packages should be insured. There will be no refunds on items damaged in shipping. Please see carrier options.
- We do not reimburse shipping costs and others charges if you choose to return an order for any reason.
- If the package does not reach us safely we will not be able to complete
- Your account will be fully refunded within 3–10 days of receipt of your item.
All returns and exchanges should be sent to email@example.com